Error codes are one of the most annoying issues in Google Play. Such error codes not only prevent a user from accessing or managing any app but may also slow down the performance of your Android device. One of such error codes that most users report is Google Play Error 927. If you see error 927 on Android device, you can follow the solutions mentioned below. However, before going to the solution, know how error 927 occurs in Google Play store.
Why Google Play show Error 927 & How to Fix it?
Though there can be different reasons resulting in error 927, this error usually occurs because of a corrupt data on your Android device. You are more likely to find this error when trying to download or update an app on your Android smartphone or tablet.
There are three ways to fix this error which includes:
- Clearing all the data and cache associated with Google Play Store.
- Uninstalling previous updates.
- Remove and re-add your Google Play Store account.
To know step-by-step instructions for each method, follow the information provided below:
1.) Clear Cache and Data
- To clear cache and data, go to “Settings” app on your Android device and select “Applications” > “Manage Applications” option. Select “All”.
- Next, tap on “Google Service Framework” option and select “Clear Data & Clear Cache” option to remove all the data and cache associated with Google Play Store.
- In case the problem persists even after following the above steps, continue with next solution.
2.) Uninstall Previous Updates
As the error 927 can occur due to updating your apps, you can try fixing it by uninstalling the previous updates. To do this:
- Go to Settings app on your Android device and select Application Settings / Manage Applications under Apps.
- Next, select All and tap Uninstall Updates option.
- The problem of error 927 should get fixed.
If the problem doesn’t get resolved after uninstalling the previous updates, follow the below-mentioned solution.
3.) Remove and Re-Add to Your Google Play Store Account
In case the above two measures don’t fix the problem on your Android device, it is best to remove and re-add your Google Play Store account. To do this:
- On your Android device, go to the Settings app and select Accounts option, and then Google > select Your Account.
- Now, go to Menu and select Remove Account option.
- Then Add your Account again.
- After that, you will need to “Restart” your mobile device and then you can try performing update or download.
- This should help you get rid of the problem.
If the problem doesn’t get fixed even after following the above three measures, it is best to seek assistance from our 24-hour available Google customer care team. Our team is capable of handling all Google Play Store and other related-issue with ease and efficiency.